Solar Freedom Blog Post

Blue Raven Solar Complaints: Status & Support

Is Blue Raven Solar still in business? Check the SunPower acquisition timeline, project date, warranty route, lender, support number, records, and complaint options.

Company Guide

Blue Raven's current support path depends heavily on when a project was completed and which company owns the loan, lease, PPA, equipment warranty, and service obligation.

Direct answer: the Blue Raven name remains in use, but the correct support and responsibility path depends on the project date. SunPower's current acquisition FAQ says Complete Solar purchased certain Blue Raven assets from the former SunPower Corporation bankruptcy estate and obtained the right to operate under the Blue Raven name.

SunPower's FAQ says the asset purchaser did not assume ownership, benefits, or liabilities for Blue Raven or other SunPower projects completed on or before September 30, 2024. That statement makes the completion date and legal names in your documents essential.

Is Blue Raven Solar still in business?

The current [SunPower acquisition FAQ](https://us.sunpower.com/acquisition-announcement) says Complete Solar purchased selected Blue Raven assets and the right to continue operating a solar sales and installation business under the Blue Raven name. This is different from saying that the buyer assumed every historic project, warranty, debt, or customer obligation.

Which records determine who should handle your problem?

• The project completion and permission-to-operate dates, especially whether completion occurred on or before September 30, 2024.
• The legal names on the sales contract, installation contract, loan, lease, or PPA.
• The equipment manufacturers and separate manufacturer warranty documents.
• The workmanship, roof, production, and service warranty providers.
• The lender or financier that sends statements and accepts payments.
• Every service ticket, inspection, permit, monitoring record, photo, and written response.

Where should a Blue Raven customer start?

The current SunPower FAQ lists **800-377-4480** for Blue Raven Solar. It directs customers with pre-acquisition cash or loan purchases to their lender, and customers with leases or PPAs to their financier or SunStrong Management. Verify the current routing on the official page and keep the case number and written response.

What if the system, roof, rebate, or service was not delivered as expected?

Build a factual record before assigning legal conclusions. Match each disputed promise to a contract, proposal, email, text, advertisement, or witness. Preserve system-production data, utility bills, photos, inspection findings, warranty requests, rebate terms, payment history, and responses from Blue Raven, SunPower, the lender, and equipment manufacturer.

Does the SunPower bankruptcy cancel a Blue Raven contract or loan?

Not automatically. An asset sale, company bankruptcy, installation agreement, equipment warranty, and financing obligation are separate issues. Review the contract parties and any bankruptcy or acquisition notice, and obtain qualified advice before treating one event as termination of another party's agreement.

Do not stop loan, lease, or PPA payments solely because the original parent company entered bankruptcy. A missed payment can create collection or credit consequences even while a service or warranty dispute is pending.

How can you escalate a documented complaint?

Send a concise written timeline and requested resolution to the party identified in the agreement or official support route. For an eligible financing issue, use the [CFPB complaint portal](https://www.consumerfinance.gov/complaint/). Suspected fraud can be reported at [ReportFraud.ftc.gov](https://reportfraud.ftc.gov/), and state attorneys general accept consumer complaints. A complaint creates a record but does not itself cancel a contract.

Bottom line

The fastest useful path is to identify the completion date, contract parties, financing owner, warranty provider, and exact unresolved obligation. Then contact the correct party in writing and preserve the complete response before choosing a financial or legal next step.