Solar Freedom Blog Post

Nevada: New 3-Day Window When Solar Price Changes After Survey

If a post-signing solar survey raises your price or changes your equipment, Nevada law may give you a fresh 3-business-day cancellation window. Here is how it works.

Nevada

Most Nevada homeowners are told the three-day cancellation window closed. But if a survey conducted after you signed would raise your price or change your equipment, a separate three-business-day clock may have started when you received those results.

There is a sentence that ends most conversations about cancelling a solar contract in Nevada: "You only had three days, and that was months ago." For a lot of homeowners in the Las Vegas Valley, that sentence is not actually the end of the story.

The short version: if a physical survey done after you signed would raise your price or change your equipment, Nevada gives you a separate 3-business-day window that starts when you receive those survey results — not when you signed.

The pattern this exists to address

The sequence is common enough in Southern Nevada that it is almost a script. A representative closes the deal at the kitchen table. The quoted price and equipment are written into the agreement. You sign. Then, some days or weeks later, someone comes out to look at the property properly.

The survey comes back and finds something the sales visit missed or did not mention. The electrical panel needs a heavy-up or a derate. Trenching is needed that was not in the original scope. The inverter quoted is not the inverter that will be installed. The roof plane needs work before panels can go on it.

The price goes up, or the equipment changes, or both. And the homeowner is left with the reasonable belief that they already used their cancellation right and now have to live with terms they never agreed to.

What Nevada actually says

SB 379, passed in 2025, addressed this directly. Section 23.2 of the act requires the solar installation company to perform an on-site physical survey and provide the results to the customer — and it contemplates that the survey may happen before or after the agreement is executed.

It then creates a distinct remedy. If the results of a survey performed after the agreement was executed reveal a condition that would necessitate altering the agreement to increase the price, or to change the type of equipment used, the customer may rescind within 3 business days after receiving those survey results.

• It covers lease agreements, purchase agreements and power purchase agreements.
• For a purchase that was financed, the loan agreement can be rescinded as well — the right extends to both documents.
• The window is measured from receipt of the survey results, which is a different date from the signing date.
• Notice may be delivered, mailed, telegraphed, or sent by email to the address in the agreement.

This right is written into the same statute that gives you the standard three-business-day cancellation period, NRS 598.98216, as a separate and additional trigger. It is not a favour the company extends. It is a right that runs on its own clock.

The narrow exception worth knowing

There is one carve-out, and it is narrower than it sounds. A substitution of equipment does not trigger the right if all three of these are true at once: the substituted equipment is of equal or superior quality, the substitution does not make you incur any additional cost, and it does not reduce the estimated first-year production by more than 5 percent.

All three. Not one of them. If the substitution costs you money, or downgrades the equipment, or trims first-year production by more than 5 percent, the exception does not apply and the right stands.

This is worth reading carefully, because "we upgraded you to a better part at no cost" is the most common answer a homeowner gets when they raise this. Sometimes that answer is true and the exception applies. Sometimes it is not, and the way to find out is to compare the two documents rather than argue about the description.

Why the date on the survey email matters more than anything else

Everything here turns on one date: when you received the survey results. Not when the survey was performed. Not when the price changed in the company's system. When the results reached you.

That makes your own records unusually valuable. A dated email with a PDF attached, a portal notification, a text message with a link, a signature on a revised proposal — any of these establishes the starting point. If the survey results were delivered verbally and nothing was written down, that is a harder position, and it is worth reconstructing the timeline from your phone records and emails while it is still recoverable.

Deadlines in this area are short — three business days. If you believe a post-signing survey changed your price or equipment, gather your documents and get advice immediately rather than waiting for a clearer picture. Business days exclude weekends and holidays, so a Friday receipt can mean a Wednesday deadline.

What to pull together

If you want this reviewed properly, four documents do most of the work. Each one answers a different question, and together they establish whether the window applies and whether it is still open.

• The agreement you originally signed, including the equipment schedule and the price. This is your baseline for what was agreed.
• The survey results you were later given, with the date they were sent and the date you received them. This establishes the trigger and the clock.
• Any revised proposal, change order or updated price sheet that followed the survey. This is where a price increase or equipment change usually shows up.
• Your financing agreement, if the purchase was financed, so both the sale document and the loan document can be reviewed together.

If the two documents show the same price and the same equipment, you likely do not have a survey-triggered claim, and it is better to know that quickly. If they show a higher price or different equipment, the next question is simply whether the three-business-day timing depends on the documents and jurisdiction.

Where this fits with Nevada's other rescission rights

Nevada now has several distinct cancellation triggers, and they are easy to confuse. Sorting out which one applies to your file is most of the work.

• Three business days from signing, for a homeowner under 60. This is the standard window most people are told about.
• Ten business days from signing, for a homeowner aged 60 or older. Same statute, longer period, and it is frequently omitted when the rule is explained.
• Three business days from receipt of post-signing survey results, when the survey would raise the price or change the equipment. This is the one on this page.

They run independently. Using one does not consume another, and the fact that the first window closed says nothing about whether the survey window opened later. That is the part almost nobody explains at the kitchen table.

If the window has already closed

A closed window is not the same as having no options, though it does change the shape of the question. Nevada law also makes an agreement voidable in specific documented circumstances — for example, where the installer was unlicensed or operating beyond its licence limit when you signed, or where a company knowingly failed to follow the disclosure requirements. Those are conditions you check against public records and the contract itself rather than arguments about what someone said.

The practical next step is the same either way. Get the agreement, the survey results and the financing paperwork into one place, compare what was promised against what was delivered, and find out which of Nevada's cancellation rights applies to your file and whether it is still live. That is a document review, not a negotiation, and it takes far less time than most people assume.