The savings pitch is the heart of every solar sale. And it is also the most common source of regret. Here is what homeowners are discovering about the gap between what was promised and what actually happened.
The savings pitch is the heart of every solar sale. "Your electric bill will drop by 80%." "You will save $200 a month." "The system pays for itself in 7 years." These claims are compelling. They are also, in many cases, significantly overstated. And homeowners are discovering the gap — sometimes months after installation, sometimes years later.
A misleading savings claim does not have to be an outright lie. It can be a projection based on the most optimistic assumptions, presented without disclosing the assumptions. It can be a "net payment" that assumes a tax credit that the homeowner cannot fully use. It can be a savings estimate based on net metering rates that have since changed. Each of these is a form of misrepresentation.
Find out if your savings projections were realistic or misleading.
Get Free Case Review →Net metering policy changes have blindsided thousands of homeowners across the country. California's NEM 3.0, Nevada's rate changes, Florida's HB 741, and similar changes in other states have dramatically reduced the credit homeowners receive for excess solar production. If your savings projections were based on net metering rates that no longer apply, the projections were materially inaccurate.
💡 A solar salesperson who quotes savings based on net metering rates that are about to change — or that have already changed — may be liable for misrepresentation even if they did not know the rates were changing. The standard is what a reasonable person should have known, not just what they actually knew.
Document the gap between what was promised and what is actually happening. Pull out your original proposal and any written savings projections. Compare them to your actual bills. Calculate the total financial impact. Then get a contract review to determine whether the gap is large enough and the misrepresentation clear enough to support a legal claim.
⚠ Verbal promises are harder to prove than written ones. If your salesperson made specific savings claims verbally, try to find any written record — emails, texts, or written proposals — that corroborate what you were told.
Find out if your savings projections were realistic or misleading.
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