
Charleston homeowners were targeted by solar dealers during West Virginia's emerging clean energy market. Moxie Solar and Encor Solar both operated in the Charleston area before closing, and out-of-state dealers used high-pressure door-to-door tactics throughout Kanawha County. West Virginia's Consumer Credit and Protection Act provides legal remedies for homeowners who were misled about savings, system performance, or financing terms.
Thousands of homeowners across Charleston signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
West Virginia's Consumer Credit and Protection Act (WVCCPA) prohibits unfair or deceptive acts in consumer transactions, including misrepresentation of solar savings, government incentives, and system performance. The FTC Cooling-Off Rule applies to all door-to-door solar sales. West Virginia's AG has received solar fraud complaints from the Charleston area, particularly regarding Moxie Solar and Encor Solar's operations.
Charleston's rising AEP WV rates and West Virginia's emerging clean energy market attracted out-of-state solar dealers who used high-pressure tactics and misrepresented federal incentives to close deals quickly before homeowners could do their own research.
Most people have their solar canceled and still get to keep their equipment.
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West Virginia has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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