
El Paso's abundant sunshine — one of the highest solar irradiance levels in the United States — made it a prime target for solar sales companies. EP Electric customers were promised dramatic savings, but many El Paso homeowners are now paying more for solar than they paid for electricity. Texas law provides strong consumer protection remedies.
Thousands of homeowners across El Paso signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
El Paso homeowners are protected by the Texas DTPA, which prohibits false, misleading, or deceptive acts in any consumer transaction. Remedies include actual damages, up to three times actual damages for knowing violations, and attorney's fees. The FTC Cooling-Off Rule also applies to contracts signed at your home. Texas courts have consistently applied DTPA protections to solar contract disputes.
El Paso's exceptional sunshine makes it one of the best solar markets in the country on paper — but the reality is more complex. El Paso's dusty, arid environment requires regular panel cleaning that was rarely mentioned during the sales process. Dust accumulation can reduce output by 10–25%, eroding the savings case. Additionally, EP Electric's net metering program has limitations that were often not disclosed.
Most people have their solar canceled and still get to keep their equipment.
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Texas has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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