
Burlington homeowners embraced solar as part of Vermont's clean energy identity — but many were misled about what they were actually signing. Vermont has some of the most favorable net metering policies in the country, but dealers frequently used these policies to inflate savings projections far beyond what homeowners would actually receive. Vermont's Consumer Fraud Act gives Burlington homeowners strong legal tools to pursue cancellation.
Thousands of homeowners across Burlington signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Vermont's Consumer Fraud Act (9 V.S.A. § 2453) prohibits unfair or deceptive acts in commerce, including misrepresentation of solar savings, net metering benefits, and system performance. Vermont's AG has been active in pursuing solar fraud cases. The FTC Cooling-Off Rule applies to all door-to-door solar sales. Vermont's strong net metering policies are frequently misrepresented by dealers to inflate projected savings.
Burlington's strong environmental values and Green Mountain Power's relatively high rates made solar an easy sell. Dealers exploited Vermont's favorable net metering policies to generate inflated savings projections, often failing to disclose that these policies could change — as they have in many other states.
Most people have their solar canceled and still get to keep their equipment.
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Vermont has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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