
Norfolk homeowners served by Dominion Energy were targeted by solar sales companies. Virginia's net metering program and Norfolk's coastal location create both opportunities and challenges — many homeowners are now paying more than expected. Virginia law provides consumer protection remedies.
Thousands of homeowners across Norfolk signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Norfolk homeowners are protected by the Virginia Consumer Protection Act (Va. Code § 59.1-196), which provides for actual damages, up to three times actual damages for willful violations, and attorney's fees.
Norfolk's coastal location creates solar performance challenges — salt air corrosion, high humidity — that were rarely disclosed during the sales process. Dominion Energy's net metering program also has limitations that were often not explained to homeowners.
Most people have their solar canceled and still get to keep their equipment.
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Virginia has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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