
Raleigh's tech-savvy, environmentally-conscious homeowner base made it a prime target for solar sales companies. Duke Energy's net metering program and North Carolina's strong sunshine made the savings pitch compelling — but many Raleigh homeowners are now paying more than expected. North Carolina law provides consumer protection remedies.
Thousands of homeowners across Raleigh signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Raleigh homeowners are protected by the North Carolina Unfair and Deceptive Trade Practices Act (N.C.G.S. § 75-1.1), which prohibits unfair or deceptive acts or practices in commerce. The Act provides for treble damages and attorney's fees for knowing violations.
Raleigh's significant tree canopy creates shading issues that reduce solar production. Duke Energy's net metering program has capacity limitations that were rarely disclosed. The combination of shading and net metering limitations means many Raleigh systems produce significantly less than projected.
Most people have their solar canceled and still get to keep their equipment.
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North Carolina has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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