
Durham's progressive homeowner base was heavily targeted by solar sales companies. Duke Energy's net metering program and Durham's growing population made it an attractive market — but many Durham homeowners are now paying more than expected. North Carolina's UDTPA provides strong remedies.
Thousands of homeowners across Durham signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Durham homeowners are protected by the North Carolina UDTPA (N.C.G.S. § 75-1.1), which provides for treble damages and attorney's fees for knowing violations of unfair or deceptive trade practices.
Durham's significant tree canopy and Duke Energy's net metering limitations combine to create performance shortfalls that were rarely disclosed during the sales process. The Research Triangle's environmentally-conscious homeowner base also made it a target for premium solar packages with higher dealer fees.
Most people have their solar canceled and still get to keep their equipment.
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North Carolina has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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