
Seattle homeowners were targeted by solar sales companies despite the city's notoriously cloudy weather. Puget Sound Energy customers were promised savings that often did not materialize due to Seattle's limited sunshine hours. Washington law provides strong consumer protection remedies.
Thousands of homeowners across Seattle signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Seattle homeowners are protected by the Washington Consumer Protection Act (RCW 19.86.020), which prohibits unfair or deceptive acts or practices in trade or commerce. The Act provides for actual damages, treble damages up to $25,000, and attorney's fees. Washington courts have applied the CPA to solar contract disputes involving misrepresented production projections.
Seattle is one of the cloudiest major cities in the United States, with only about 152 sunny days per year compared to 300 in Phoenix. Solar sales companies often used national average sunshine data or best-case scenarios in their projections, resulting in systems that produce 30–50% less than promised. This is one of the most common and most egregious misrepresentations in the Seattle solar market.
Most people have their solar canceled and still get to keep their equipment.
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Washington has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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