
Tacoma homeowners served by Tacoma Public Utilities were targeted by solar sales companies. Washington's cloudy climate and the city's consumer protection laws provide remedies for homeowners who were misled about their solar contracts.
Thousands of homeowners across Tacoma signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Tacoma homeowners are protected by the Washington Consumer Protection Act (RCW 19.86.020), which provides for actual damages, treble damages up to $25,000, and attorney's fees.
Tacoma receives even less sunshine than Seattle — only about 142 sunny days per year. Solar sales companies often used national average sunshine data in their projections, resulting in systems that produce significantly less than promised. This is one of the most common misrepresentations in the Tacoma solar market.
Most people have their solar canceled and still get to keep their equipment.
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Washington has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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