Solar Freedom Company Page

Cancel Sunnova Solar Contract

About Sunnova

Sunnova operates through a dealer network model, which means the company that sold you your system may be entirely different from Sunnova itself. This creates a convenient blame-shifting dynamic when things go wrong. Sunnova's 25-year agreements — whether lease, PPA, or loan — are structured to maximize long-term revenue extraction, with escalator clauses, buyout penalties, and transfer requirements that make home sales complicated.

Complaints listed on this page

• Dealer misrepresented system size and savings — Sunnova denies responsibility
• 25-year agreement with escalating payments not clearly disclosed
• System underperforms — Sunnova blames 'weather conditions'
• Home sale delayed or fell through due to solar agreement on title
• Billing errors and double charges ignored for months
• Dealer went out of business — Sunnova refuses to service system
• Buyout price at end of term is shockingly high

Issues listed on this page

• Dealer network model creates accountability gaps
• Stock price declined 90%+ from peak — financial stability concerns
• CFPB complaints about billing and collections
• Multiple state AG investigations
• Escalator clauses buried in 50+ page contracts

Cancellation grounds listed on this page

• Dealer fraud — Sunnova vicariously liable for dealer misrepresentation
• Undisclosed payment escalator clauses
• System performance below contractual guarantees
• TILA violations in financing documents
• Deceptive sales practices under state consumer protection laws
• Home sale impossibility — constructive breach

Legal matters listed on this page

• CFPB enforcement actions
• Class action suits in TX, FL, NV, HI related to dealer fraud
• Individual homeowner suits in multiple states