Solar Freedom Blog Post

How to Cancel a Sunnova Solar Contract

Review a Sunnova lease, PPA, or loan: notice timing, written request, payoff or transfer, and official contacts. Options depend on the agreement.

Contract Help

A Sunnova cancellation is not one process. The path depends on the agreement type, when you signed, whether the system was installed, and the notice language in the documents.

How to Cancel a Sunnova Solar Contract

Direct answer: there is no single Sunnova cancellation button. A lease, a power purchase agreement, and a loan are different documents, and the written notice rules are in your copy, not in a general article. Start by identifying the contract type, the signing date and place, whether installation started, and the exact cancellation, termination, transfer, and default sections. For the broader document checklist, see [how to get out of a solar contract](/blog/how-to-get-out-of-a-solar-contract).

This page is a document-review framework, not a determination that a Sunnova agreement is cancelable. Solar Freedom is not a law firm. A qualified attorney should review any consequential legal step.

Identify the Sunnova agreement you actually signed

Pull the full packet: the agreement, any addenda, the financing or loan documents if a lender is involved, the work order, and the sales proposal. Note who the parties are, the term, the payment schedule, and whether the paper says lease, PPA, loan, or purchase. An escalator, a production estimate, and a termination formula are contract terms to read, not proof that the agreement can be undone. If the proposal and the signed agreement disagree, keep both and mark the dates.

• Agreement type: lease, PPA, loan, or purchase.
• Signing date, location, and whether the sale was at your home.
• Any cancellation notice already attached to the packet.
• Termination, default, transfer, and purchase sections.
• Utility bills and monitoring records from before and after installation, if the system is on the roof.

Before installation: follow the notice in the documents

If the system is not installed, time matters. Read any Notice of Cancellation and follow the address, method, and deadline written there. Send the request so you can prove delivery, and ask Sunnova, or the installer named in the contract, for written confirmation that work has not started. A federal cooling-off rule covers some sales made at a home or temporary location. It does not cover every solar contract. Compare that rule to your signing method before you rely on it. The same document habit applies to other companies. See [solar contract rescission rights](/blog/solar-contract-rescission-rights) and the [Sunrun contract cancellation guide](/blog/sunrun-solar-contract-cancellation-2026).

After installation: options depend on the written terms

Once panels are installed, a cancellation request is usually not the same process as a pre-install notice. The agreement may describe a dispute process, a service or production review, a buyout, a prepayment, or a transfer. Write a short request that names the document, the date, and the section you are asking about. Attach the pages that support the request. Do not treat a sales conversation, a production estimate, or a higher utility bill as a completed cancellation. Those records can be relevant to a later review. They are not a result by themselves.

What to put in the written request

• Your name, property address, and account or agreement number.
• The outcome you are asking about: notice confirmation, status, buyout quote, transfer procedure, or a response to a specific document issue.
• The contract section you are pointing to, with the page attached.
• A request for a written reply and a reasonable date for that reply.
• Proof of how you sent it.

Do not stop payments while you wait for a reply. A missed payment can be treated as a default under the agreement and can lead to collections or other remedies written in the contract. This page is not advice to withhold payment.

Selling the home, transfer, and payoff quotes

If you need to sell, ask for the current transfer or assumption steps and any prepayment or purchase figure in writing. Buyers, lenders, and title companies often need that paper, not a summary from a webpage. Some agreements require company approval before a transfer. A quote today can differ from a quote later, so date it and keep the reply. See [selling a home with a solar PPA](/blog/selling-home-with-solar-ppa-panels-transfer-or-cancel).

Complaints create a record. They do not cancel the contract.

If the sales materials and the signed agreement do not match, keep both. You can ask the company to respond in writing, and you can file a complaint with a state attorney general, the FTC, or the CFPB when the issue fits that channel. A complaint is evidence and a request for a response. It is not a cancellation, a rescission, or a finding that a law was broken. Use [how to file a complaint against a solar company](/blog/how-to-file-a-complaint-against-solar-company-attorney-general) for the record-keeping steps, not as a promise of an outcome.

If the company changes or service stops

A company change, a servicer change, or a bankruptcy filing does not automatically end a homeowner agreement. Contracts are often transferred, and the written terms may still apply. Ask who services the account now, where to send notices, and whether monitoring or maintenance obligations moved. Keep that reply with the original agreement. See [solar installer out of business](/blog/solar-installer-out-of-business).

What to gather before you contact anyone

Organize one folder: the signed agreement and addenda, the proposal, cancellation notices, emails and texts, delivery receipts, utility bills, monitoring screenshots, and any payoff or transfer letter. Write a one-page timeline of signing, installation, first payment, and any later dispute. That packet is what a reviewer needs. A general article cannot tell you which section controls your file.