Solar Freedom Company Page

Cancel Dividend Finance Solar Contract

About Dividend Finance

Dividend Finance (now part of Fifth Third Bank) is a solar loan provider that works with residential solar installers across the US. Homeowners have filed hundreds of complaints about undisclosed dealer fees, misrepresented savings projections, and Dividend's refusal to cancel loans when the installing contractor committed fraud or went out of business. The acquisition by Fifth Third Bank has not resolved the underlying complaint patterns.

Complaints listed on this page

• Loan amount was $8,000–$15,000 more than the installation quote
• Installer went bankrupt — Dividend still collecting payments
• Promised electricity savings never materialized
• Salesperson did not explain the dealer fee or total loan cost
• System underperforms by 30–50% compared to projections
• Customer service unresponsive to fraud complaints
• Difficulty getting payoff amount or loan modification

Issues listed on this page

• Acquired by Fifth Third Bank — complaint resolution has not improved
• Dealer fee model adds significant undisclosed costs to loan
• Multiple installer partners have failed or been acquired
• CFPB complaints regarding lending practices
• TILA right of rescission not consistently disclosed

Cancellation grounds listed on this page

• TILA right of rescission — 3 business days (extended to 3 years if not disclosed)
• Undisclosed dealer fee — fraudulent misrepresentation
• Installer failure to perform contractual obligations
• Deceptive sales practices under state UDAP statutes
• FTC Cooling-Off Rule violations for in-home sales

Legal matters listed on this page

• Individual suits regarding undisclosed dealer fees
• CFPB complaints and inquiry
• State AG complaints in CA, TX, and FL
• Class action inquiry regarding dealer fee disclosure practices