Solar Freedom Company Page

Cancel Loanpal (now GoodLeap) Solar Contract

About Loanpal (now GoodLeap)

Loanpal rebranded as GoodLeap in 2021 but the underlying loan products and complaint patterns remain the same. If you signed a Loanpal agreement, your loan is now serviced by GoodLeap. The dealer fee scandal that has generated thousands of CFPB complaints against GoodLeap applies equally to loans originated under the Loanpal brand. Homeowners with Loanpal contracts have the same TILA rescission rights and fraud-based cancellation grounds as GoodLeap borrowers.

Complaints listed on this page

• Loan originated as Loanpal — now GoodLeap refuses to acknowledge original terms
• Dealer fee added to loan without disclosure at signing
• Installer went bankrupt — GoodLeap/Loanpal still collecting payments
• Monthly payment higher than salesperson quoted
• System underperforms — GoodLeap refuses to investigate installer fraud
• Difficulty getting loan statements or payoff information

Issues listed on this page

• Rebranded from Loanpal to GoodLeap in 2021 — same company, same practices
• Dealer fee model adds $7,000–$15,000 to loan principal
• Financed Pink Energy installations — continued collecting post-bankruptcy
• 2,000+ CFPB complaints as of 2024
• Class action suits in multiple states
• TILA right of rescission frequently not disclosed

Cancellation grounds listed on this page

• TILA right of rescission — 3 business days (extended to 3 years if not disclosed)
• Undisclosed dealer fee — fraudulent misrepresentation
• Installer bankruptcy — Pink Energy, Sungevity, and others
• Deceptive sales practices by dealer agent
• FTC Cooling-Off Rule violations for in-home sales
• State UDAP violations

Legal matters listed on this page

• Class action: undisclosed dealer fees (CA, TX, FL — multiple suits)
• CFPB complaints and inquiry (2,000+)
• Individual suits by Pink Energy customers
• State AG investigations in CA, TX, and FL