
Memphis homeowners served by Memphis Light Gas & Water were targeted by solar sales companies. Tennessee's consumer protection laws and the federal tax credit provide remedies for homeowners who were misled about their solar contracts.
Thousands of homeowners across Memphis signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Memphis homeowners are protected by the Tennessee Consumer Protection Act (T.C.A. § 47-18-104), which prohibits unfair or deceptive acts or practices and provides for actual damages, treble damages for willful violations, and attorney's fees.
Memphis's solar market is complicated by MLGW's limited net metering program. Many homeowners were not told about these limitations during the sales process, resulting in savings that fell far short of projections.
Most people have their solar canceled and still get to keep their equipment.
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Tennessee has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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