
Provo homeowners were targeted by solar sales companies operating across Utah County. Rocky Mountain Power's net metering changes and Utah's strong sunshine made the savings pitch compelling — but many Provo homeowners are now paying more than expected. Utah law provides consumer protection remedies.
Thousands of homeowners across Provo signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Provo homeowners are protected by the Utah Consumer Sales Practices Act (Utah Code § 13-11-4), which provides for actual damages, up to three times actual damages for knowing violations, and attorney's fees.
Provo's homeowner base was heavily targeted by solar sales companies, including Vivint Solar which is headquartered in nearby Lehi. Rocky Mountain Power's net metering rollbacks have repeatedly reduced the value of solar exports, making earlier savings projections inaccurate.
Most people have their solar canceled and still get to keep their equipment.
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Utah has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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