
Worcester homeowners served by Eversource were targeted by solar sales companies. Massachusetts's strong net metering program and consumer protection laws provide remedies for homeowners who were misled about their solar contracts.
Thousands of homeowners across Worcester signed solar contracts after being promised dramatic savings — only to find themselves locked into agreements with escalating payments, underperforming systems, and no clear exit. If you are one of them, you have legal options.
Worcester homeowners are protected by the Massachusetts Consumer Protection Act (M.G.L. c. 93A), which prohibits unfair or deceptive acts or practices in trade or commerce. The Act provides for actual damages, up to three times actual damages for willful violations, and attorney's fees.
Worcester's New England weather — significant cloud cover, heavy snow accumulation in winter — means solar systems produce substantially less than in sunnier states. Solar sales companies often used optimistic projections that did not reflect Worcester's actual weather patterns.
Most people have their solar canceled and still get to keep their equipment.
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Massachusetts has specific statutes governing solar sales, cooling-off periods, and required contract disclosures. Understanding your state rights is the first step to cancellation.
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