Hawaii's UDAP law covers the exact deceptions used in solar sales. The islands have some of the most complex solar economics in the country.
Under the FTC Cooling-Off Rule. Hawaii does not have a state-specific extended window, but UDAP violations create independent grounds for cancellation.
Hawaii has the highest electricity rates in the country — and was the first state to end traditional net metering. HECO's Customer Self-Supply (CSS) and Customer Grid-Supply (CGS) programs replaced net metering in 2015. If a sales rep in Hawaii is still using net metering language to sell a system, they are either uninformed or dishonest. Either way, the financial projections are wrong — and Hawaii's UDAP law provides a remedy.
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