The Bay State's consumer protection law is one of the most powerful in the country. If your solar company lied about SMART incentives, tax credits, or winter production, you may have a case.
Under M.G.L. ch. 93, § 48 (Home Solicitation Sales). The company must provide two copies of a specific Notice of Cancellation form. Missing or defective forms may extend the window.
Massachusetts has high electricity rates, strong net metering, and the SMART (Solar Massachusetts Renewable Target) program — making it genuinely one of the better states for solar economics. The problem is that the complexity of the SMART program has become a major source of misrepresentation. SMART incentive rates vary by utility, by capacity block, and by system size. Sales reps who promised fixed SMART income without explaining the block structure were using numbers that may not apply to your specific situation. Under Chapter 93A, that is an unfair or deceptive act.
M.G.L. ch. 93A is one of the most powerful consumer protection statutes in the country. For willful or knowing violations, it allows courts to award up to three times the actual damages — plus mandatory attorney's fees. This means that if a solar company knowingly misrepresented the SMART program, the federal tax credit, or winter production estimates, the financial consequences for them can be severe. This leverage is often what brings solar companies to the settlement table.
Boston averages 2,634 hours of sunshine per year — compared to Phoenix's 4,300. A system sized for California-style production will dramatically underperform in Massachusetts. If your sales rep used a generic national production estimate without adjusting for New England's shorter days, heavier cloud cover, and snow accumulation, the production guarantee in your contract is based on false premises. That is a material misrepresentation.
Find out in 60 seconds if your Massachusetts solar contract has grounds for cancellation.
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